Kepner tregoe decision analysis pdf

This is a rational model that is well respected in business management circles. There are four basic steps for decision making kepner tregoe style. Upon completion you will begin to see an immediate and longterm return on investment. The founders charles kepner and benjamin tregoe developed a rational working method in the s in which they researched and identified the troubleshooting skills of people. The ogcs service operation publication points to a kepnertregoe analysis as one. The ten highest scoring routes were evaluated practically, affording four new synthetic sequences for preparing the target compounds. Kepner and tregoe observed, while working at the rand corporation on improving the. And i liked it this seems more important than the use method which is just rebranded common admin skills. Write a concise decision statement about what it is we want to decideit is we want to decide use first four problemsolving steps to gather information 2.

This paper describes how the tool can be used in route selection work, with subsequent papers discussing application to astrazeneca projects. Use first four problemsolving steps to gather information. These techniques can be used in isolation or can be combined in order to make decisions in a rational way that can be justified later if this is necessary. Kepnertregoe leadership development business training. Often there is pressure of time to solve the problems and it is debatable what the right way of solving these problems is.

It is called also a root cause analysis and decision making method. Attendees walk away with deep critical thinking skills in the areas of root cause analysis, decision making and project management. An important aspect of kepner tregoe decision making is the assessment kfpner prioritizing of risk. The rst technique selected is the kepnertregoe decision. Tcus kepnertregoe training offers prospective mbas a rare opportunity to integrate their quantitative and their qualitative competencies. Nt 47, per participant, nt 40, for 3 or more fees before any applicable taxes. The 6th international days of statistics and economics, prague, september 15, 2012 452 1 background business people pay a particular attention to a specific problem solving and decisionmaking process developed by consulting and training firm kepnertregoe inc. Kepner tregoe decision making steps kepner tregoe describes the following steps to approach decision analysis. Troubleshooting techniques problem solving and decision. Kepner tregoe is used for decision making finding best possible choice it is a structured methodology for gathering information and prioritizing and evaluating it. It is a structured technique to identifying and rank all factors critical to the decision. State the purpose the decision making process into six logical steps. For example, to best denoted how kepner tregoe kt relates to six sigma is as follows. Factfinding, data analysis, effective communication, motivation and teambuilding techniques are all vital components of the kepnertregoe philosophy.

An explanation of the kepnertregoe approach to problem solving and decision making. Application to a backup series of compounds in the pdk project kepnertregoe decision analysis was used. It is sometimes called a root cause analysisand decisionmaking method. Specify objectives of the decision, and divide into musts and wants 3. By dave frank, customer relationship manager consultant, kepnertregoe, inc. We help clients implement their strategies by embedding problemsolving, decisionmaking.

As a result, the electric vehicle scored highest as the most suitable ahp option. Kepnertregoe decision analysis was used to rank 22 potential routes to a backup series of compounds in the pdk project. An important aspect of kepner tregoe decision making is the assessment. The rational decision making model is a specific technique for decision. Everyday problem analysis introduction to kepnertregoe. Tregoe, one of the bestselling business books of all time, the new rational manager, describes kepnertregoe critical thinking. The 6th international days of statistics and economics, prague, september 15, 2012 452 1 background business people pay a particular attention to a specific problem solving and decision making process developed by consulting and training firm kepner tregoe inc. Kepnertregoe decision analysis as a tool to aid route selection. The kepnertregoe clear thinking processes includes, situational analysis, problem analysis, decision analysis and potential problem analysis. The bpi team focused on understanding how the work was currently performed and selecting how it should be performed from various alternative process designs. The kepner tregoe matrix is a one of the most unique, documented analysis and decisionmaking methods. Survey of trade study methods for practical decisionmaking. Individuals confirm participation in these workshops continue to radically transform their organizations. A comparison of the kepnertregoe approach to other systems and ideas of problem solving and decision making.

Find root cause, make better decisions, manage risk and handle complex situations with ease. Kepner tregoe decision analysis pdf space coast pdf. Think of a problem one that you are currently experiencing in your job or one that you have experienced in the past. This free ebook describes six key decision making techniques that bring structure to the decision making process. The kepnertregoe method, developed by social scientists charles kepner and benjamin tregoe, is a problem solving and decision making framework.

The headings below provide a bare outline and it follows two main stages, each has seven steps. The kepner tregoe matrix is a tool used to support organisational decision making. Kepner tregoe describes the following steps to approach decision analysis. Establish objectives all objectives are defined in a list 3. Kts processes and applied them to a staggering array of decisions to be. Instructor back in the 1950s, kepner and tregoe came upwith the kepnertregoe problemsolving method,which is still in use today. Problem analysis decision analysis potential problem find the cause correct the problem analysis avoid future problems for each problem, decide the next process to apply. The kepner tregoe method ktmethod is a problem analysis model in which the problem is disconnected from the decision. Kepner tregoe method, a problem solving and decision. Situation appraisal is used to clarify the situation, outline concerns and choose a direction problem analysis here the problem is defined and its root cause determined decision analysis alternatives are identified and a risk analysis done for each potential problem analysis the. Learn about the benefits of kepnertregoe problem solving and decision making for your organization. Analytic hierarchy process pugh method summary three mcda methods were applied to a green vehicle trade study. Kepnertregoe invites learners to dig deeper and understand the situations around them better through a set of tried and tested processes. Here, we select three multiple criteria decision analysis mcda techniques for comparison.

Founded in 1958 based on groundbreaking research on how people think, solve problems and make decisions, princetonbased kepnertregoe is dedicated to helping. Kt is a quantitative comparison method in which a team of experts numerically score criteria and alternatives based on. Kepnertregoe decision analysis as a tool to aid route. Kepnertregoe decision analysis is a logicbased tool that has been used by astrazeneca to prioritise the investigation of alternative routes to drug candidates. Part 1 kepnertregoe decision analysis is a logicbased tool that has been. Problem solving and decision making kepnertregoe the. Kepner tregoe decision making is a structured methodology for gathering information and prioritizing and evaluating it. Pugh, analytic hierarchy process ahp and kepnertregoe kt. It is called also a root cause analysis and decisionmaking method. It is very detailed and complex method applicable in many areas, which is much broader than just idea selection. Decision analysis identify and evaluate alternatives by performing a risk analysis for each and. Kepnertregoe kt provides capability development and consulting solutions across the world to help build thinking organizations that resolve the most pressing issues with clarity and confidence.

It is also referred to as the kepnertregoe matrix, kt method, and psdm problem solving and decision making. Business process improvement kepnertregoe nederland. Write a concise decision statement about what it is we want to decide. These functions may be problem solving, decision making or forward planning. It is a stepby step approach for systematically solving problems, making decisions, and. Two social scientists and working for the rand corporation, they conducted their research on flaws in decision making within the air force. Analysis combines past experience and creative insights about the future to logically analyse and prepare for the risks and rewards. Itil is the new way of thinking, but it can be rather dry and.

Kt tools problem solving, decision making, project mgmt, engineering the performance system are support tools to six sigma s dmaic process. However, for those strategically important choices that you need to be sure to get right, using the kepnertregoe. Pdf the application of a selection of decisionmaking techniques. It helps untangle the confusion and remove roadblocks that usually hinder us from seeing the whole picture, delaying us from resolving what concerns us the most. It is a structured methodology for gathering information and prioritizing and evaluating it.

Its a very comprehensive and mechanical processwhere you analyze the situation,define the problem and the causes,sometimes known as root cause analysis. Evaluate each alternative against the mustsevaluate each alternative against the musts. In addition to the kt processes for situation appraisal, potential problem analysis, decision analysis, and project management were used throughout the engagement. Decision analysis identify and evaluate alternatives by performing a. I have used kt methods numerous times to apply process improvement per six sigma and lean manufacturing. The kepnertregoe methodology was developed to address certain types of functions that we often have to fulfil on a daily basis. Pdf a lack of optimum selection and application of decisionmaking techniques, in conjunction with. Deciding the course of action 1 assume we have managed to define a collection of. It is a stepbystep approach for systematically solving problems, making decisions, and analyzing potential risks.

The kepnertregoe approach is based on the premise that the end goal of any decision is to make the \\. The method is fully developed, with recommended techniques, worksheets, training programmes, etc. The kepner tregoe clear thinking processes includes, situational analysis, problem analysis, decision analysis and potential problem analysis. Request pdf kepnertregoe decision analysis as a tool to aid route selection. Kepnertregoes problem management and incident management techniques, such as situation appraisal, problem analysis, decision analysis and potential problem analysis recommended as a best. Problem solving and decision making kepnertregoe problem solving and decision making kepnertregoe decisionmaking process into six logical steps. In our computer example, a technological assumption was made at the beginning that a minimum of 6gb ram was. Identify the problem using kepnertregoes unique approach of comparing items that. Problem analysis and decision making by kepnertregoe.